Wednesday, June 23
Nothing Artificial About the Intelligence, the Human Side of LPM
Kevin Shine, Director of Projects, Factor
Time/Date: 2 Noon ET, Wednesday, June 23rd
People, process, and technology are all important components of project management in any industry, especially legal. Yes, processes must be developed and technology appropriately positioned to allow for efficient project management; but it is difficult to overstate the importance of an individual’s role in a robust LPM environment. This fact is becoming increasingly apparent based on the growing investment into project management positions for both law firms and clients alike.
Yet despite these investments into additional personnel by each party, both firms (65%) and law departments (64%) agree that an insufficient amount of communication and feedback is shared, according to a 2020 law department survey conducted by the Blickstein Group and the Legal Value Network.
As a matter’s scope evolves, how can legal departments, law firms, and business partners effectively manage scope, financial expectations, and resources, all while providing an appropriate level of communication, even when significant matter uncertainty exists?
Wednesday, May 26
Title: Sustaining Innovation in Legal
Candice Carr, Microsoft, Senior Attorney - Modern Legal - Storyteller
Professor Bill Henderson, Indiana University Maurer School of Law
Amani Smathers, Senior Practice Innovations Specialist, Chapman and Cutler LLP
Time/Date: 12 Noon ET, Wednesday, May 26
Over the past decade, many large law firms have invested in teams specifically focused on innovation. The goal of these teams is arguably to introduce new tools, services, and processes to better serve clients and help the firm remain a strong market player, particularly in the face of “disruptive” business models evolving in the market. Yet despite these investments, only 36% of legal department operations respondents to a 2020 Blickstein Group survey said they consider their law firms innovative and 90% said they would appreciate law firms approaching them more frequently with new legal service delivery models.
Join us as we discuss innovations in technology and business models that are the most exciting to consumers of legal services and hear our panelists’ perspectives on the most urgent areas of innovation for legal service providers to focus on in the coming years.
Wednesday, May 12
In Partnership with LVN Sponsor, Casetext
Title: Beyond the Technical: “Intrapreneurship’ in Legal”
Speakers: Emilia Levisay, Manager of Client Value and Innovation at Ballard Spahr; Frances Pomposo, Senior Director of Legal Operations at Workday and Chief of Staff to General Counsel; Jake Heller, CEO of Casetext
Moderator: Esther Bowers, Director of Practice Management at Honigman and Tom Jones, Founder and CEO of Iridium Technology
Time/Date: 12 Noon ET, Wednesday, May 12
Intrapreneurs, as defined, are internal employees who use entrepreneurial skills and thinking to seek out initiatives that could benefit the organization financially. Members of the LVN community often function as intrapreneurs as we routinely engage in activities that require the skillsets and disciplines of an entrepreneur within our respective organizational environments. Join us as we discuss the intrapreneur mindset and hear from our panelists who can provide unique examples of intrapreneurship at work within the law firm and legal departments.
Wednesday, April 28
In Partnership with LVN Founding Sponsor, Fulcrum GT
Set It…and Don’t Forget It – A Collaborative Discussion on Budgeting
You have heard the term “set it and forget it,” but the opposite cannot be more true for the legal pricing community. Pricing a legal matter is rarely a “point-in-time effort” that is over by developing an initial budget. Rather, it’s an ongoing, cooperative process between clients, law firms, and business partners to continue pricing a matter as the scope of work evolves. In a recent survey conducted by the Legal Value Network and the Blickstein Group, it was found that there appears to be a “clear intersection for firms and clients around managing budgets and managing demand,” but generally both sides “agree that communication is poor.” What arises from these two points is an opportunity for collaborative progress.
When a complex matter arises, how can legal departments, law firms, and business partners effectively develop (and maintain) a matter’s budget even when significant uncertainty exists? And where do clients perceive the most value from these conversations?
Join us as our diverse panel of speakers walk through real-world pricing discussions and provide tactics to help you better partner with your counterparts by building better budgets.
Pieter van der Hoeven, Co-Founder and CEO, Clocktimizer; Elizabeth Satterfield, Director of LPM and Innovation, Proskauer Rose; Alexandra Guajardo, Pricing and Analytics Officer, Shell; Kofi Mundy-Castle, Pricing and LPM Solutions Lead, Fulcrum GT
Levi Remley, Director of Pricing, Barnes & Thornburg LLP and Aaron Boersma, Legal Operations, Strategic Pricing & Analysis Lead, Google
Wednesday, April 14
Delivering Value with Data
Data is at the heart of the modern economy and its evangelists claim it can solve nearly every business problem going. But lying behind all data is a messy reality, full of ambiguous situations and open to a huge amount of interpretation and judgment.
One of the most crucial parts of understanding how to use any data more effectively is understanding its limitations. Only by appreciating its provenance, structure, and meaning can we understand when and how best to deploy it.
Data is also a powerful tool for telling a story and can be shared in a more visual way to reach more people.
Our panelists will highlight the good, the bad, and the messy when it comes to data and how they have learned to harness its power into compelling and comprehensible outputs.
Nicole Bradick - Founder & CEO at Theory and Principle
Hadrien Basso - Associate Director - Business Analytics at Baker McKenzie
Josh Glendinning - Associate Director & Partner at Opinium
Bethany Knoblauch (Moderator) - Director, Matter Planning at K&L Gates
Thursday, March 31st
Billing Models for a Productive Relationship: An LPPM Survey Webinar
Thursday, March 25th
Negotiating Tactics for Work, Home and Beyond
Throughout the session, this group of dynamic speakers will cover, at a high level, the negotiation tactics outlined in “Never Split the difference: Negotiating as if your life depended on it” – a bestselling book authored by negotiation expert and former FBI hostage negotiator Chris Voss.
Speakers: Jordan Brandt (Licensed Professional Clinical Counselor at Fraser), Mujtaba Elgoodah (Assistant Manager, Basketball Operations & Player Engagement with Golden State Warriors), Michael Woods (Community Account Manager at WeWork)
Moderators: Agyeman Bonsu (Pricing Manager at Baker McKenzie LLP) and Madison Toft (Senior Legal Project Manager at Perkins Coie LLP)
March 11, 2021
What We Have Is A Failure To Communicate: A Case Study On Scope
It’s difficult to overstate the importance of defining a matter’s scope and clearly assigning tasks before any legal work commences. This diverse panel discusses effective scoping and communication skills to assist in removing any friction that might exist in scoping conversations.
Speakers: Holly Montalvo (Ancestry), Paul Beidel (Shearman & Sterling), Tim Haley (Latitude),
Moderator: Justin Ergler (GlaxoSmithKline)
February 25, 2021
Hype vs. Value: Delivering Value from Innovation
In a legal market crowded with promises of innovation, where do clients perceive the most value—versus disillusionment from over-hyped offerings and under-delivered value?
Panelists: Raj Goyle and Ana-Maria Norbury
Moderator: R. Amani Smathers
February 9, 2021
The Road Ahead in 2021: Furthering Collaboration Across the Legal Ecosystem
Join members of LVN’s Education Committee as they provide a glimpse into what you can expect for your professional development by way of LVN webinar educational programming for 2021.Hear the vision for programming and understand the roadmap for each of our three tracks: Pricing & LPM, Beyond The Technical, and Innovation.
Brad Antici, Director of Strategic Pricing and Analysis at Butler Snow LLP
Aaron Boersma, Legal Operations, Strategic Pricing & Analysis Lead at Google
Esther Bowers, Director of Practice Management at Honigman LLP
Tom Jones, CEO and Founder of Iridium Technology
Amani Smathers, Senior Practice Innovations Specialist at Chapman & Cutler LLP
January 12, 2021
Leveraging Emotional Intelligence for Daily Success with Rich Bracken
In this webinar, Rich will dive into the core elements of emotional intelligence and how you can leverage them for personal and professional happiness. He will provide suggestions on how to use your EQ to help you succeed and grow every day, especially in the face of constant change.
Speaker: Richard Bracken, Keynote Speaker, Author, Inspirator at Richbracken.com
December 17, 2020
The 2021 Hiring Forecast: Legal Operations Professionals
While tremendous uncertainty remains about how we will work in 2021, there are some trends that tell us what work will be getting done and by whom. Our panelists will discuss 2021 recruiting trends in the business of law profession, talk about what roles are “hot,” what your firm or company can do to attract candidates, and how to create an environment for successful integration and deployment of critical roles such as Chief Pricing Officer, Director of Project Management, Legal Operations Head and more.
Jennifer Johnson, CEO at Calibrate Legal
Stuart Dodds, Co-Founder and Principal at Positive Pricing
Vince Cordo, Chief Client Development Officer at Holland & Knight
Marcie Borgal Shunk, President and Founder at The Tilt Institute
December 9, 2020
In Partnership with LVN Founding Sponsor, Iridium Technology
2021 Billing Rates: Client and Law Firm Perspectives on Establishing Rates During COVID-19
Given the impacts of COVID-19 across the legal ecosystem an important issue that will need to be addressed is what will happen to billing rates for 2021? With some firms experiencing an increase in demand for their services and others a decrease, there will likely be a broad range of approaches to the 2021 rate question.
Aaron Boersma - Legal Operations, Strategic Pricing & Analysis Lead at Google
Alexandra Guajardo - Pricing & Analytics Officer at Shell | Central Legal Operations
Jared Applegate - Chief Legal Operations Officer at Barnes & Thornburg LLP
Jessica Gichner, JD, ALPP - Senior Director of Pricing & Legal Project Management Solutions at Pillsbury Winthrop Shaw Pittman LLP
Robert Taylor - VP, Senior Corporate Counsel at Liberty Mutual Group | Legal Strategic Services
November 19, 2020
How to Use LinkedIn for Brand Building and Client Development in a Changed Marketplace
There has never been a more powerful business networking tool than LinkedIn. On the platform, you can build your personal brand, promote your company, share content and create and build business relationships – right from your desk or mobile device. And in a COVID-19 world, knowing HOW to use LinkedIn and other key social media channels is more important than ever.
November 12, 2020
Law Firm Rocket Model: Delivering Core + Law Company Legal Services
In-house counsel teams have legal needs that are handled primarily by their outside law firms. To get much of this work done, it often requires an integration of business strategy, practice of law, business of law, project management and technology. In this session you will learn ideas and approaches for how best to partner with law companies etc. to the benefit of theirs and their clients’ advantage.
October 28, 2020
In Partnership with LVN Founding Sponsor, BigHand
The Evolution and Future of Legal Matter Pricing
Law firms looking to differentiate themselves are employing increasingly sophisticated pricing and profitability strategies, including talking to clients about pricing, budgets and process, while uncovering and analyzing the cost of services sold. Join an expert panel as they discuss the evolution of the Legal Pricing Professional: the people, the processes and the technologies pioneering this profession and steering the industry.
October 15, 2020
Follow the Dollar: Tech’s Impact on Legal Service Delivery
$1T is spent on legal services annually. What is the role of technology in that process? During this program, Zach Posner from the Legal Tech Fund provides a quick overview of the current legal technology landscape and a focus on how technology is impacting all of the steps involved in legal service delivery – from selection of outside counsel through payment for services rendered and after-action review. Zach is joined by Wendy Butler Curtis, Esq. and they take a deeper dive into a few areas of technology and showcase examples of how corporate legal departments and firms are using technology to drive value for their organizations and clients.
September 16, 2020
Modeling Litigation Funding Agreements - Negotiating Fair Outcomes for Clients and the Firm
In-house counsel interest in litigation finance has dramatically increased since the onset of the pandemic as businesses explore important ways to protect their balance sheets. Demand for funding among leading law firms has also increased as firms look to sustain legal actions in progress and provide attractive client discounts to retain the work. Our speakers will pull back the curtain on how litigation funders model single cases and multi-case portfolio investments to demonstrate how they evaluate cases for risk, duration, and internal rate of return and how you can benefit from these insights to better evaluate when (and if) it makes sense to engage a funder.
September 2, 2020
Going Deep on Law Firm Profitability
This program will go well beyond a “shallow” look into the forces driving law firm margins and exploring how and where firms can have the greatest impact on the bottom-line. This event takes a unique approach, bringing together two experts - Jill Nelson with Intapp and Tom Jones with Iridium Technology - with deep knowledge on profitability from competing legal technology companies.
August 27, 2020
Law Firm Economics 101: A Client-Focused Primer on the Primary Levers of Law Firm Performance
The terms negotiated between law firms and client legal departments have long been plagued by information asymmetry at best, and plain misunderstanding at worst. Anyone who has ever asked any of these questions related to law firm and client relationships should listen to this event. What investments and expenses must firms make to deliver the caliber of services clients demand? How does the revenue model seek to cover these costs and generate surplus funds to reward good performance? How are these economics applied at the firm, practice group and matter-level?
August 7, 2020
Unless You Keep Asking with D. Casey Flaherty
The terms negotiated between law firms and client legal departments have long been plagued by information asymmetry at best, and plain misunderstanding at worst. Whether hourly billing or one of the varieties of alternative fee arrangements, there are common, economic principles underlying the proposals firms make, and the parameters within which they must operate to run a sustainable business. This session reveals foundational drivers underlying law firm performance and economic levers that govern the professional services business model. Join Casey Flaherty as he illustrates how every relationship will benefit from establishing a common understanding of the incentives that motivate behaviors in these delicate service provider relationships.
July 22, 2020
A Look at Client-Side AI-Powered Legal Spend Analytics Tools
More and more clients are now relying on very sophisticated, often AI-powered analytics tools—from both startups and legacy providers—to better understand and benchmark their legal spend. Most of these tools provide real-time monitoring and better information for setting budgets, alternative fees and negotiating with outside counsel. Clients who use these tools are often ahead of their firms in understanding what legal work can—and should—cost.
July 16, 2020
In Partnership with LVN Founding Sponsor, Intapp
Leveraging Business-Value Forecasting to Unlock Insights and Manage Business Outcomes
Many law firms have ignored the act of forecasting, a best-practices mainstay in other industries. By doing so, these firms are hampering their opportunities for success. Business leaders in other fields know that forecasting can add a level of predictability — a backdrop against which your firm can build strategies, resource projects, and measure success. So why isn’t the practice of forecasting more widespread — and what can be done to change this reality? Join Thad Jampol, Toby Brown and Pam Smith as they share theirs insights on this topic.
June 23, 2020
Post Pandemic Impacts on Pricing, LPM and Profitability
Economic shocks have been accelerants for legal industry change over the past decades. This cycle will render similar shifts. Susan Raridon Lambreth and Mark Medice will take our audience through LawVision’s legal industry playbook for industry recovery, reviewing macro and micro trends driving global economic changes and, by extension, the legal profession. This program will focus on those aspects of the playbook that address client value and the evolving client/firm relationships when it comes to service delivery, pricing, LPM and the like.
In this webinar, Susan and Mark will address the strategies legal organizations may pursue in terms of clients, organizational structure, economics, data/technology, talent, culture, and overall approach to be well-positioned for growth in the emerging new “normal,” as well as to prepare for the next crisis.
June 4, 2020
The State of Play of Legal Innovation and Client Value
What is the state of legal innovation today in the market for corporate legal services? A panel of experienced legal innovation professionals - two from law firms and one in-house - will discuss, among other topics, what is innovation, how to resource it, how it creates client value, and examples of successful initiatives. Panelists will also touch on the impact of the COVID crisis on innovation.
May 25, 2020
Building Long Term Sustainability into Short Term Decision-making
In the flurry of fast-paced critical decisions leaders are making today is a looming threat: the long-term impact of each of these decisions, in isolation and in combination. How can law firms ensure their day-to-day responses to a major global, yet temporary, crisis will not have a negative, permanent impact on their long-term viability? Just as many law firms faced consequences of rate discounts, staff layoffs and curtailed investments in the wake of the 2008/9 financial crisis, so too will law firms today grapple with the ramifications of the choices they’re making right now. Fortunately, the industry can learn from past mistakes. Law firms, with the right tools in place, can mitigate long-term damage. The key is in knowing what to look for now and how to factor ever-changing variables into the equation. Join us as we provide a framework for building long-term sustainability into short-term decision-making.
May 5, 2020
The Challenges and Opportunities of One-to-Many Legal Solutions by Professor William "Bill" Henderson
One-to-many legal solutions make it possible for lawyers and law firms to increase revenue and profit without selling additional units of time—in the words of legal futurist Richard Susskind, to “make money while you sleep.” On the one hand, the productization of legal expertise can be a highly effective way to increase marketshare and generate profit for operational and commoditized legal work that is otherwise subject to enormous rate pressure. Moreover, better to create these offerings ahead of one's competitors, as products are likely a gateway to additional services. On the other hand, one-to-many legal solutions require careful strategic planning combined with multidisciplinary teams who have the skills and resources to execute. Is your organization up for this challenge? In this talk, Professor Henderson delves into process of experimentation that is now taking hold among innovator and early adopter law firms and clients. In turn, he provides a candid review of the challenges and opportunities that lie ahead.
April 14, 2020
Legal Value Network’s Mission and Vision: Straight from the Founders’ Mouths
Conceived on the foundation of inclusiveness of all stakeholder groups having a voice at the table, Legal Value Network (LVN) seeks to offer a platform where members of the community can learn, collaborate and address the dynamic changes and trends in the business of law industry. This session, with panelists Toby Brown, Justin Ergler and Keith Maziarek, will provide an overview of the mission and vision for LVN moving forward in the words of a subset of the founders of the organization. Expect to gain a greater understanding of: 1) why LVN was formed; 2) the goals behind the offerings and involvement opportunities in the 6 Pillars of LVN; and 3) the path forward between now, P3 2020 and beyond.
March 31, 2020
Thriving Under Pressure: Crafting Win-Win Solutions In Time of Crisis
As the coronavirus evolved from a regional crisis to a global pandemic, companies across the world economy are facing a variety of financial, economic and legal challenges that impact their suppliers and service providers. This kind of uncertainty gives rise to a variety of important questions.