The terms negotiated between law firms and client legal departments have long been plagued by information asymmetry at best, and plain misunderstanding at worst. Whether hourly billing or one of the varieties of alternative fee arrangements, there are common, economic principles underlying the proposals firms make, and the parameters within which they must operate to run a sustainable business. This session reveals foundational drivers underlying law firm performance and economic levers that govern the professional services business model.  Join Casey Flaherty as he illustrates how every relationship will benefit from establishing a common understanding of the incentives that motivate behaviors in these delicate service provider relationships.