As non-legal, business services professionals, we all come from disparate backgrounds. While some among us do have law degrees, many do not. Regardless of background or degree, it’s important that we all have a solid understanding of the legal matters we are supporting. Appreciating the key phases, driving factors, and inflection points for a matter levels up the quality of service we can bring to our lawyers. This session will demonstrate how to ensure you and your teams have the substantive legal knowledge required to act as strategic advisors for your firm’s lawyers. Our panelists include a Law Firm Partner, and two Senior Managers, who can each speak to their unique experience and perspective on this topic. We will leave you with practical tips to close the skills gap including how you can use AI to enhance your day-to-day and immediately implement with your teams.