The terms negotiated between law firms and client legal departments have long been plagued by information asymmetry at best, and plain misunderstanding at worst. Anyone who has ever asked any of these questions related to law firm and client relationships should listen to this event. What investments and expenses must firms make to deliver the caliber of services clients demand? How does the revenue model seek to cover these costs and generate surplus funds to reward good performance? How are these economics applied at the firm, practice group and matter-level?