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Closing the Credibility Gap to Enhance Your Reputation & Your Team’s
MEMBER ACCESS ONLY

SPEAKERS
Gwenlynn Hall, Director of Client Billing, Alston & Bird
Sara Herbek, Legal Operations Consultant
Bree Johnson, Chief Executive Officer, Executive Unschool
MODERATOR
Mitch Spradlin, Pricing Director, Hunton Andrews Kurth
DESCRIPTION
Law firms are demanding environments with a very low tolerance for mistakes. Even high-performing administrative teams can develop credibility gaps- where perceived performance doesn't measure up to expectations. This webinar will provide a framework to help you close that gap by reviewing the 5 Cs of Credibility – Communication, Collaboration, Coaching, Competence, and Client Service. Join us for ideas and stories on how each of the 5 Cs can enhance your reputation and build trust.
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