We asked Legal Value Network member Aurelia Spivey, Director of Customer Success at Digitory Legal and host of the Pricing Matters Podcast, to tell us more about her career path and what she loves most about what she does. Connect with Aurelia on LinkedIn.
Tell us how you got into your field.
After qualifying as a lawyer in South Africa, I realized that the practice of law was not for me. But helping lawyers in their own practice aligned with my interest in the business of law. I’ve worked in marketing, business development, and professional development roles at a number of law firms and consultancies. This experience culminated in my latest leap into legal technology, specifically working in cost analytics. Before the world went virtual, I was fortunate to meet Digitory’s Founder Catherine Krow at a Legal Hackathon in San Francisco. Having worked on what felt like 1000s of RFPs during my career, I was intrigued by the pricing analytics possibilities presented by Digitory’s platform and was incredibly excited when she asked me to join the company! What do you love most about what you do?
It’s always the “AHA” moment that brings me the greatest joy. When customers feel empowered to use their data to drive pricing strategies, diversity initiatives, or spend management programs. It’s fascinating to see the transformation of unstructured data into information that customers can use to make business decisions. And when this data can help drive diversity, equity and inclusion across teams, that feels even more worthwhile!
What do you think are some of the biggest challenges facing legal service professionals today? We all know the world of work has shifted immensely in the past 18 months. On a personal level, wellness, burnout, and mental health issues are having an even greater impact on individuals in an industry where these concerns were already widespread. It does give me hope to see law firms, legal departments, and industry commentators putting an emphasis on the wellness of their people. Another challenge that arises during uncertain times is an adverse impact on diversity, equity and inclusion programs. Again, I am comforted by General Counsel who have renewed their focus on DEI and law firms that are stepping up to partner with their clients to deliver equitable work allocation and opportunities for career advancement.
What do you value most in being part of LVN?
Opportunities to work alongside the fabulous women who are part of the Women’s Initiative and to hear from other women in the industry how they are managing their careers.
Tell us a fun or surprising fact about yourself.
I make delicious campfire nachos!