Survey Data Speaks: What We’ve Learned, Where We’re Going

Early 2021 yielded contemporaneous survey data across three key stakeholder groups: in-house law department operations professionals (LDOs), outside law-firm pricing and project management professionals (LPPMs), and legal IT professionals (LITPs).

Results show unsurfaced service gaps that can impact the delivery to clients, a spotlight on the importance of operational excellence as a key driver of profitable delivery, and that the pandemic-driven adoption of innovative technologies – including cloud-based solutions and AI – is paving the path for firms looking to maintain long-term market leadership.

As we prepare for a new round of surveys, join our market experts to hear their reactions to last year’s data and how they anticipate changes and developments.

This webinar is sponsored by Intapp and free to attend!

Speakers:

Chris Ende, Chief Value Officer, Goulston & Storrs, and LVN Board member

Ben Hayden, Senior Director of Legal Operations, Cengage Group

Bea Seravello, Partner and Co-Head of NewLaw, Baretz+Brunelle

Moderator: Sharon Scenna, Senior Director of Solutions Management, Intapp