Post Pandemic Impacts on Pricing, LPM and Profitability
Time & Location
About the Event
Susan and Mark, using the playbook as a base, will review macro and micro trends driving global economic changes and, by extension, the legal profession. This program will focus on those aspects of the playbook that address client value and the evolving client/firm relationships when it comes to service delivery, pricing, LPM and the like.
They will address the strategies legal organizations may pursue in terms of clients, organizational structure, economics, data/technology, talent, culture, and overall approach to be well-positioned for growth in the emerging new “normal,” as well as to prepare for the next crisis. Specific topics will include:
• The C19 societal and economic shifts that will accelerate industry changes contrasted to those that will pivot the industry • Maturation of key firm functions: LPM, pricing, profitability, data • Acceleration of data utilization and smart workstreams • Evolution and adoption of new roles and firm functions (e.g., LPM, pricing, value, data, legal operations) • Innovation directions for the industry and law firms specifically