Building Long-Term Sustainability into Short-Term Decision-making

In the flurry of fast-paced critical decisions leaders are making today is a looming threat: the long-term impact of each of these decisions, in isolation and in combination. How can law firms ensure their day-to-day responses to a major global, yet temporary, crisis will not have a negative, permanent impact on their long-term viability? Just as many law firms faced consequences of rate discounts, staff layoffs and curtailed investments in the wake of the 2008/9 financial crisis, so too will law firms today grapple with the ramifications of the choices they’re making right now.

Fortunately, the industry can learn from past mistakes. Law firms, with the right tools in place, can mitigate long-term damage. The key is in knowing what to look for now and how to factor ever-changing variables into the equation. Join us as we provide a framework for building long-term sustainability into short-term decision-making.

You will learn: • Proactive ways to anticipate and respond to client needs • Proven approaches to protect firm pricing and profitability • Scenario planning techniques to support long-term success • How to factor differences in geographic, industry and other dimensions into your planning • Why diversity improves outcomes and how to engage various groups in the decision-making process • Ways to tailor talent management to individual situations

Panelists: Stuart Dodds, Principal, Positive Pricing Marcie Borgal Shunk, President & Founder, The Tilt Institute